It is no surprise to those who enjoy and follow industry sales and trends that Pinot Noir is quite popular with Americans these days. From wine lists to festivals Pinot Noir has seen quite a surge in sales and exposure. So, it is also no surprise that we’re seeing a multitude of “conversations” on the grape. As with any popularity comes controversy, and Pinot Noir is not immune to the drama of being a sought after darling. The particular controversy I speak of is the never ending battle of California versus Oregon. And to the futile feud I say: stop the madness!
Sunday, January 17, 2010
Apples to Oranges
Tuesday, January 12, 2010
Balancing Act
Two recent readings here and here, got me thinking about recommendations. As part of my job (a part I love) I get to chat with guests about what wine(s) they might enjoy throughout their dinner. Many variables come into play when working with a guest on selecting wines, but ultimately the most important aspect is that you do work with the guest. And, while we might think we are in fact doing just that, we must remember the following: be open minded, the guest likes what they like, your recommendation may have nothing to do with what you like and in the end it’s only a recommendation.
Saturday, January 2, 2010
Time to Rekindle
While most of the world is groaning that January is upon us, I say bring on the frigid temps and all of its glory. I love the first month of the year for many reasons, one of which is it’s not December (see post below), which allows for much more time to do the things I love: spend time with friends and family (that I have absolutely no time to see in December, again see post below), catch up on my writing and reading, and rekindle my passion for all things food, wine, and travel.
The Grail – Brian Doyle
Judgment of Paris – George M. Taber
The Billionaire’s Vinegar – Benjamin Wallace
Romancing the Vine – Alan Tardi
At Home in the Vineyard – Susan Sokol Blosser
Red, White and Drunk All Over – Natalie MacLean
Wine and War – Don & Petie Kladstrup
Been Doon So Long – Randall Grahm
Monday, December 21, 2009
December
Whether you work in one or not, this is the month that a good amount of individuals spend a great deal of time in restaurants. Holiday celebrations, both personal and professional, bring people from all different walks of life together to do two things, eat and drink a lot! While we’re imbibing and filling ourselves with the glorious treats of the holidays, one thing can go unnoticed: the hard work that it takes to get through the holidays. Don’t get me wrong … if you work in a hospitality or retail business you know that we live for December, it pays the bills for the slow months. And while we live for it, the work can be grueling and sometimes thankless.
Thursday, November 5, 2009
Motivation
Motivation, look it up and Wikipedia states: “Motivation is the activation or energization of goal-oriented behavior.” Being in the hospitality business, I am constantly thinking about motivation, whether I am working, training staff, eating in a restaurant, making dinner, reading, writing … it is always on my mind. The definition of motivation makes one realize that to be motivated one must actually have goals. To achieve those goals, one must be motivated to put in the time (paying your dues as we call it in the restaurant business), make sacrifices, and take the journey to learn the lessons in life and business to achieve goals and set new ones. It’s being motivated about the “little” things that will get you to the “big” things! Unfortunately, more often than not, many individuals in the hospitality business miss the little things that will help them achieve the bigger goals. So, you have the fluff and philosophical parts of motivation but let’s be honest motivation is about one thing … choice!!!
We have a choice to set goals, to motivate ourselves to achieve those goals and to constantly keep moving forward. But many times I see disconnect, between the goals people want (or think they want) and the motivation to achieve those goals. Disconnect can be seen across the board in owners, chefs, managers, sales reps, bartenders, servers … the list can go on and on. So, my question then becomes this: if you aren’t achieving the results and goals you want, is your motivation and choice being used in the most effective way? There are a zillion examples of this disconnect, I’ll just take a few experiences of my own to demonstrate and hopefully bring the point home.
Charcuterie and cheese, when done well is exciting but when it’s not it’s NOT! If you are an owner/chef/partner etc I understand not listing the meats and cheese included on this dish as what is available will often change. But … if you’re not going to list it on the menu, then why not teach your staff about each product and train them to be competent enough to describe each item at the table. If I order charcuterie or cheese, it probably means I’m into this type of stuff (and probably can figure out what most items are) and want to know what is what. If you work front of house at an establishment that doesn’t give you this information and you don’t seek out the information to share with your guests … don’t question why you may not be making as much money as your friends who do work at an establishment that prides themselves on having such knowledge. And, the motivation, choice and training is cyclical … back to the owners/chefs/partners/managers if you’re not training your staff and getting them excited about the products (hopefully you’re using really cool products!) then it’s probably hurting your check average, which in turn is hurting your bottom line. Of course this can be attributed to any menu item, but I use the example of charcuterie and cheese, because so many times it just gets plopped down on the table and whoever brought just saunters away (or runs if they’re scared you might actually ask about the dish).
I recently dined at Lola in Cleveland, Ohio and had a wonderful experience. As per usual my husband and I ordered a slew of appetizers (six to be exact) and then had lamb (lamb three different ways which was fantastic!)for dinner. The wine list was laid out well with many choices both the usual suspects and a few hidden treasures, the prices ranging from reasonable to your high end sometimes overpriced wines (Lola’s wine list is not overpriced … some of the wines on the list are overpriced by the wineries and distributors due to “demand”). Since we had a variety of dishes hitting the table I chose Owen Roe, Sharecropper’s Pinot Noir from the Willamette Valley of Oregon. It went well with the many rich dishes we chose and it was priced in the mid $50’s. Here is where the motivation and choice comes … our server wanted to share the stories of this wine and talk about how much he himself enjoyed it. Did I know the stories, yes … but what I loved was his enthusiasm for our wine choice, despite the fact that it didn’t cost $100 or more. Does he work for tips? Yes. But was he being an order taker (an opinionated order taker at that)? No. He had genuine motivation, of being knowledgeable, of knowing the stories behind the products, of sharing his favorites and why. He made a choice … a choice to be motivated to learn the stories and information behind the products to share with his guests in a hospitable way. Did someone make him learn the information? Most likely yes, but to convey it in a hospitable way … that’s choice and motivation and this guy had it. It’s one thing to be trained on products: food, wine, spirits and beer it’s another to genuinely choose to have a passion about these products, to be motivated to learn even more and share that with your guests each day based upon their desired experience.
Trends … they can be good when they first start, but unfortunately by the time the trends get to the masses they many times have become horrific glimpses of their origin. Origin is another word worth looking up, especially when it comes to making cocktails. There are certain places in the world where you should and shouldn’t order certain items, the phrase “when in Rome …” pops into my mind. And I made a stupid decision not too long ago to order a Caipirinha in a place that I shouldn’t have. But here’s my thing … why is it on your menu? Is it because you have a mojito and most places that have good mojitos also have a Caipirinha on the menu? Or is it because an owner or manager had one and it was really good, probably at a Brazilian or other Latin restaurant and thought, “hey we can do that’? There is disconnect, just because you had a good drink at a restaurant does not mean you should put that same drink on your menu. Unless, and only if you’re going to truly do the leg work and make a proper cocktail! I won’t hold it against you if you want to keep things fresh and put drinks on the menu that are innovative but for the love of a good drink, make it right and make sure it tastes good. If it doesn’t taste good, then don’t serve it or put it on your menu! To be clear a Caipirinha has muddled limes, preferably a whole lime quartered per drink, it does not get Rose’s lime juice (please don’t judge me … the menu didn’t say ANYTHING about Rose’s lime)! Make a choice and be motivated to select the items on your menu that “fit” with your concept. If you want to incorporate different aspects of the seasons or ethnic influences into your menu, be motivated enough to do the leg work behind the dishes and drinks to make it properly, otherwise you’re wasting paper, time and money. And that doesn’t benefit your bottom line or the experience of the guest.
At the end of the day it’s all about choice. Make the choice to be motivated, you might be surprised at the results.
Monday, October 19, 2009
Air of Autumn
What’s not to love about the fall season? The trees are filled with red and gold, our plates filled with squash, apples and hearty braised dishes and we can once again fill our glass with the wines we shelved during the sweltering months. This is by far my favorite time of year, it’s also an extremely busy time as it means menu and wine list changes. When a chill comes into the air our beverage choices change, thus why we see some of our favorite wine lists add some big, beautiful, and bold wines. Let’s look into a few of the bold and beautiful for this time of year.
Friday, October 2, 2009
Eggs for Every Meal
Americans can be weird about eggs. Now I’m not talking about the foodie, chef or adventurous media type, we know you (and I) all get excited about eggs on any dish. But for the most part, Americans feel that eggs are for breakfast and that’s it!?! What? Only eat eggs at breakfast? Ridiculous. If you look to cultures around the world, eggs are used in dishes through breakfast, lunch and dinner. One reason eggs are seen throughout the world’s dishes is because they are a good source of protein, at a fraction of the cost of meat. Today, in some of the most celebrated restaurants, including an egg to a dish adds a rich texture that lends a luxurious factor to already celebrated items such as mushrooms, pata negra, steak, seasonal salads and the list goes on.
In addition to being a fantastic part of any dish, eggs are an excellent pairing with the many beverages we enjoy, both wine and beer. Take the mimosa and brunch idea one step further, eggs and sparkling wine are brilliant together. The bubbles and acidity in sparkling wine cut the rich qualities in the eggs. Same concept with beer, I especially enjoy Goose Island Sofie with savory egg dishes. Both pairings are taken to the next level if the eggs are fried and served over pata negra! Eggs and mushrooms, grab a glass of pinot noir and watch the wine play very differently off the egg versus the mushrooms, especially if bacon is included.
So, what brought about this ‘Hey Americans need to get over their weird egg thing’? We recently were very honored to be a part of the Green City Market event at the Kurtis home, where our dish was a fried egg over pisto manchego (a Spanish dish made of tomatoes, onions, garlic, eggplant and olive oil; similar to ratatouille). You could tell guests were timid about the egg, maybe even scared but like one kid jumping off the bridge, once one guest enjoyed the dish many more followed. The dish used seasonal tomatoes, eggplant, olive oil, and the eggs of choice from Swan Creek Farms. It was wonderful to see guests enjoying the egg dish for a second and third time throughout the event with some of the local beer and wine being served.
Hopefully more Americans (and Chicagoans) will be “adventurous” and enjoy the luscious addition of an egg to the already fantastic dishes we enjoy with our favorite beer and wine. Cheers!

